Case Management

Case Management Services are designed to meet the needs of young people who are considered to be “high risk adolescents”. Services include: case management, outreach, crisis support and intervention, consultation and specialist advice for professionals and family members plus links to other community services.

Intensive Case Management Services (ICMS)

Intensive Case Management Services focuses on the provision of intensive support to young people with high needs.

This proactive approach to case management is characterised by a high level of contact with the young person, with an intensity of relationship and strong participation in decision making by both the young person and, where appropriate, family members and significant others.

The aim of ICMS is to:

  • Reduce high risk behaviour

  • Increase stability in the life of the young person

  • Develop resilience and protective behaviours

  • Increase involvement in activities which are meaningful for the young person

  • Enhance self-esteem and life sills

  • Build opportunities for attachment to significant others and develop meaningful relationships

Adolescent Support Program

The service targets young people between 12 and 17 years of age who are primarily subject to Child Protection involvement and are identified as displaying or experiencing risk taking or difficult to manage behaviours within the family home or living independently and require assistance with linkages into community services.

The program aims to:

  • provide case management support to young people and their families who have been identified as requiring ongoing support to minimise further Child Protection involvement; and

  • provide support to young people and families to negate the need for Child Protection involvement.