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Education services

Getting back to school (Navigator program)

Hume region Western region

Teenage boy sitting on couch studying

The Navigator program supports disengaged young people aged 12 to 17 years old to re-engage with education and learning and works with them to get back to school.

Berry Street and other community service organisations run the Navigator program around Victoria, which is funded by the Victorian Government.

How it works

Navigator aims to:

  • re-engage young people with school and learning
  • develop students' social and emotional capabilities
  • support schools to be better equipped to engage all young people.

To achieve these goals, Navigator workers:

  • work directly with young people and their families to support them to return to school
  • provide case management to young people, including referrals to other services
  • work with local areas and school communities to provide coordinated support to the young person.


Navigator is available to young people who:

  • are 12 to 17 years old
  • have attended less than 30% of the previous school term (if enrolled in a school)
  • either live in or have been enrolled in a school in an area where Navigator is delivered.

Program locations

Central Highlands in Western Victoria (Western region).

We are also a partner provider in the Shepparton area (Hume region).

A local Navigator Coordinator from the Department of Education and Training (DET) oversees each area.

How to make a referral

The Department of Education and Training manages referrals to the Navigator program.

For more information about the program or to make a referral, email, or go to Department of Education and Training: Navigator.

  • From severe anxiety to thriving at school: Isaac’s story

    Isaac was able to return to school and dreams of continuing into tertiary education after the Navigator program helped him improve his overall wellbeing.

  • Navigating his way back to education: Alex’s story

    Through Navigator program, Alex improved his health and found a school option that would meet his needs.

  • A day at the Berry Street School

    The Berry Street School supplements the mainstream approach to education through the way it nurtures its students and responds to their individual needs and strengths.